Privacy Policy

eat2eat Pte Ltd (“eat2eat”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services (collectively, the “Services”).


By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Services.


1. Information We Collect

We collect the following categories of information:


a. Information You Provide

  • Account information: name, email address, phone number, password.

  • Reservation details: restaurant, date/time, number of guests, preferences or requests.

  • Payment information: if applicable, billing details and payment method (processed via secure third-party providers).

  • Communications: messages or inquiries sent to restaurants or to eat2eat support.

  • Marketing preferences: newsletter opt-ins, promotional participation.

b. Information Automatically Collected

  • Usage data: browser type, device type, operating system, IP address, referral URLs, and app usage statistics.

  • Cookies and similar technologies: to remember preferences, analyze traffic, and improve our Services.

c. Information from Third Parties

  • If you connect your account with social media or sign in using Google, Apple, or Facebook, we may receive limited profile information in accordance with your consent and their privacy settings.

  • Restaurants may share reservation confirmations or modifications if you booked through eat2eat.

2. How We Use Your Information

We use your information to:

  • Provide and manage your dining reservations.

  • Communicate confirmations, reminders, and updates.

  • Improve and personalize your user experience.

  • Process secure payments and transactions.

  • Send service notifications and, if you opt in, promotional offers.

  • Monitor usage, detect fraud, and ensure platform security.

  • Comply with applicable legal and regulatory obligations.

3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA) or UK, we process your personal data under the following bases:

  • Contractual necessity: to provide reservation services.

  • Consent: for marketing, cookies, and optional data collection.

  • Legitimate interests: improving and securing our platform.

  • Legal obligations: compliance with tax, fraud, or data protection laws.

4. How We Share Your Information

We may share your data with:

  • Partner restaurants to fulfill and manage your reservations.

  • Payment processors (e.g. Stripe) to securely process transactions.

  • Service providers for hosting, analytics, email delivery, and customer support (e.g. Google Analytics, AWS, CRM tools).

  • Legal authorities where required by law or for fraud prevention.

  • Corporate affiliates or successors in the event of a merger, acquisition, or restructuring.

We do not sell your personal data to third parties.

5. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including Singapore, the European Union, and the United States. We ensure that such transfers comply with applicable data protection laws and include appropriate safeguards (e.g. EU Standard Contractual Clauses).

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law. Reservation data may be kept for recordkeeping or compliance purposes.

7. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for marketing or cookies.

  • Request data portability.

  • Object to or restrict processing.

  • Lodge a complaint with a supervisory authority.

To exercise your rights, contact us at privacy@eat2eat.com.

8. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Recognize your device.

  • Keep you logged in.

  • Analyze traffic and performance.

  • Provide relevant offers.

You can manage or disable cookies in your browser or device settings.

9. Data Security

We implement industry-standard technical and organizational measures to protect your data, including encryption, access controls, and secure cloud infrastructure. However, no online transmission is completely secure, and users share information at their own risk.

10. Children’s Privacy

Our Services are not intended for children under 16 years of age. We do not knowingly collect personal data from minors. If we discover such data has been collected, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our Services after changes means you accept the updated terms.

12. Contact Us

For any questions, requests, or concerns about this Privacy Policy or your data, please contact us:


eat2eat Pte Ltd
Email: privacy@eat2eat.com
Address: #06-07 Marina One West Tower, 9 Straits View, Singapore 018937
Website: https://www.eat2eat.com